Shipping & Care

*** CHRISTMAS TO NEW YEARS DELIVERY PERIOD*** PLEASE NOTE THAT FROM THURSDAY 24TH DECEMBER 2020 TILL MONDAY 4TH JAN 2021, TO ENSURE YOUR NEXT DAY DELIVERY ORDERS ARE GUARANTEED PLEASE ORDER BEFORE 12PM TO AVOID ANY DELAYS. THE FOLLOWING DAYS NO ORDERS WILL BE SHIPPED OUT AS OUR DELIVERY COURIERS WILL BE CLOSED:

FRIDAY 25 DEC 2020

SATURDAY 26 DEC 2020

SUNDAY 27 DEC 2020

MONDAY 28 DEC 2020

FRIDAY 01 JAN 2021

SATURDAY 02 JAN 2021

SUNDAY 03 JAN 2021

 

CORONAVIRUS UPDATE: Please be aware that due to this current worldwide situation, the delivery time of your order may take slightly longer than usual. We’re working closely with our delivery partners to prioritise safe delivery as best we can. We advise our customers to check their tracking information or contact our Customer Care Team if you need further help regarding your order.

 

 

WMNS WEAR offer UK and worldwide shipping. 

UK Shipping rates include:

Saver Shipping (3-7 Working Days) - £3.99

Standard Delivery (2-3 Working Days) - £4.99

Next Day Delivery (Must be ordered before 6am Mon-Fri) - £9.50

Special Delivery (For Saturday delivery, must be ordered before 4pm on Friday) - £11.99

International (Rest of the world) Shipping rates include:

Express Shipping DHL (2-5 Working Days) - £20.00

(Please note this option is only available to selected countries, contact us for further information)

PLEASE NOTE ALL PRE-ORDERS CAN TAKE UP TO 2-5 WEEKS TO BE PROCESSED AND SHIPPED.

If there are any issues with your purchase or shipping, please contact us regarding the matter using the 'Contact us' page, see navigation below.

 

WHAT HAPPENS IF I MISS MY ORDER?

In the event that you miss your delivery or are unable to sign for it. You will be left a notification an attempt was made to deliver your item(s) but was unsuccessful, followed by instructions on what to do next.

A failed delivery attempt means your package will be sent back to the courier for a period of time. This is a period of up to 18 days for UK residents ONLY. International package holding time may vary. If during this time the item is unclaimed from your local post office, the package will be returned to WMNS WEAR. 

 

WHAT HAPPENS NEXT?

Once we have received your returned item we will notify you by email that we have your item along with the reason for no delivery as stated by the courier.

If you wish to still receive your item you will be required to repay the delivery cost.

Please note: WMNS WEAR is not responsible for item(s) not being delivered as all packages require a signature before it can be successfully delivered.

For further enquiries please contact us on: customercare@wmnswear.com

 

CARE

We recommend hand washing all your clothing, to preserve the longevity of your items.

We advise all clothes is washed with lukewarm soapy water. Garments can be left to soak for half an hour.

Clothing can be damaged when washed in the washing machine as colours can be altered if not washed with other similar coloured garments.

Do not tumble dry any clothing as the temperature can change the shape of elastic/ fabrics.