Shipping & Care
CORONAVIRUS UPDATE: Please be aware that due to this current worldwide situation, the delivery time of your order may take slightly longer than usual. We’re working closely with our delivery partners to prioritise safe delivery as best we can. We advise our customers to check their tracking information or contact our Customer Care Team if you need further help regarding your order.
WMNS WEAR offer UK and worldwide shipping.
UK Shipping rates include:
Saver Shipping (3-7 Working Days) - £3.99
Standard Delivery (2-3 Working Days) - £4.99
Next Day Delivery (Must be ordered before 6am Mon-Fri) - £9.50
Special Delivery (For Saturday delivery, must be ordered before 4pm on Friday) - £11.99
International (Rest of the world) Shipping rates include:
Express Shipping DHL (2-5 Working Days) - £20.00
(Please note this option is only available to selected countries, contact us for further information)
PLEASE NOTE ALL PRE-ORDERS CAN TAKE UP TO 2-5 WEEKS TO BE PROCESSED AND SHIPPED.
If there are any issues with your purchase or shipping, please contact us regarding the matter using the 'Contact us' page, see navigation below.
WHAT HAPPENS IF I MISS MY ORDER?
In the event that you miss your delivery or are unable to sign for it. You will be left a notification an attempt was made to deliver your item(s) but was unsuccessful, followed by instructions on what to do next.
A failed delivery attempt means your package will be sent back to the courier for a period of time. This is a period of up to 18 days for UK residents ONLY. International package holding time may vary. If during this time the item is unclaimed from your local post office, the package will be returned to Luvli Lounge.
WHAT HAPPENS NEXT?
Once we have received your returned item we will notify you by email that we have your item along with the reason for no delivery as stated by the courier.
If you wish to still receive your item you will be required to repay the delivery cost.
Please note: WMNS WEAR is not responsible for item(s) not being delivered as all packages require a signature before it can be successfully delivered.
For further enquiries please contact us on: firstname.lastname@example.org
We recommend hand washing all your clothing, to preserve the longevity of your items.
We advise all clothes is washed with lukewarm soapy water. Garments can be left to soak for half an hour.
Clothing can be damaged when washed in the washing machine as colours can be altered if not washed with other similar coloured garments.
Do not tumble dry any clothing as the temperature can change the shape of elastic/ fabrics.