Shipping & Care

WMNS WEAR offer Worldwide shipping. 

Dispatch time is within 48 hours after you place your order.
UK orders will arrive within 1-2 working days from dispatch .
USA  orders will arrive within 2-4 working days from dispatch.
Europe orders will arrive within 2-4 working days from dispatch.
INTERNATIONAL orders will arrive within 2-4 working days from dispatch.
Orders placed after 3.30pm on Friday - Sunday * will be processed for dispatch on Monday
UK Shipping Rates : Domestic Shipping DPD - £6.00, 
Domestic Shipping DPD (Saturday Delivery)- £10.00
International (Rest of the world) Shipping Rates : International Express Shipping DHL - £20.00
(Please note this option is only available to selected countries, contact us for further information).
* Please note that customs policies and import duties vary widely for international orders outside of the USA & UK. We will try our hardest to make sure there are no customs fees on all orders. Your local customs office can assist with any customs duties outside of our control.

 

WHERE CAN I FIND MY TRACKING NUMBER?

Once your order has been dispatched, you will receive an automated notification from our system providing you with a tracking number, this will be sent to the email you provided at checkout.

If you are unable to locate your tracking information contact us and we'll help you resolve it.

If you need an assistance, feel free to send us an email at customercare@wmnswear.com 

 

MY ITEM SAYS PRE-ORDER, WHAT DOES THIS MEAN?

PLEASE NOTE ALL PRE-ORDERS CAN TAKE UP TO 2-5 WEEKS TO BE PROCESSED AND SHIPPED.

If there are any issues with your purchase or shipping, please contact us regarding the matter using the 'Contact us' page, see navigation below.

 

WHAT HAPPENS IF I MISS MY ORDER?

In the event that you miss your delivery or are unable to sign for it. You will be left a notification an attempt was made to deliver your item(s) but was unsuccessful, followed by instructions on what to do next.

A failed delivery attempt means your package will be sent back to the courier for a period of time. This is a period of up to 18 days for UK residents ONLY. International package holding time may vary. If during this time the item is unclaimed from your local post office, the package will be returned to WMNS WEAR. 

 

WHAT HAPPENS NEXT?

Once we have received your returned item we will notify you by email that we have your item along with the reason for no delivery as stated by the courier.

If you wish to still receive your item you will be required to repay the delivery cost.

Please note: WMNS WEAR is not responsible for item(s) not being delivered as all packages require a signature before it can be successfully delivered.

For further enquiries please contact us on: customercare@wmnswear.com

 

CORONAVIRUS UPDATE: Please be aware that due to this current worldwide situation, the delivery time of your order may take slightly longer than usual. We’re working closely with our delivery partners to prioritise safe delivery as best we can. We advise our customers to check their tracking information or contact our Customer Care Team if you need further help regarding your order.

 

CARE

We recommend hand washing all your clothing, to preserve the longevity of your items.

We advise all clothes is washed with lukewarm soapy water. Garments can be left to soak for half an hour.

Clothing can be damaged when washed in the washing machine as colours can be altered if not washed with other similar coloured garments.

Do not tumble dry any clothing as the temperature can change the shape of elastic/ fabrics.